Female avatar
AzitaLos Angeles, CA

THE Worst Mattress I Have Ever Slept On

At first, I was going to purchase a Posh+Lavish "Relax" mattress. But then I discovered that the Posh+Lavish all-latex mattresses ("Relax" "Restore" ... models) are made of only 40% natural latex and 60% styrene-butadiene -- an ingredient found in tires. I was later bamboozled by an unscrupulous mattress salesman (at one of Posh+Lavish's exclusive retailers) into purchasing a mattress from Posh+Lavish "Au-Naturelle" line (which is supposed to be 100% all-natural latex). I spent $7000 on 2 Posh+Lavish Au-Naturelle "Clear" mattresses. The "Clear" mattress is absolutely THE WORST MATTRESS I have ever slept on. It is non-functional, it has no support core, it sags and sleeps like a hammock. The salesman, a Posh+Lavish exclusive retailer, would not take them back, and Posh+Lavish has only forwarded me to their so-called "warranty" after I contacted them as a courtesy.

Cons:

  • Return Policy
  • Overall Support
  • Surface Integrity

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

Azita, We are a luxury brand who uses latex rubber for support and comfort layers and wool/cotton in the FR layer for a long lasting, ultra comfortable design. We believe latex rubber is superior to polyurethane foam and wool and cotton is a better design that the many types of polyester and fiberglass fibers used throughout the industry for FR. This configuration is well over 95% of our business. We also make mattresses for those wanting something with all natural latex; all natural cotton and all natural wool as an FR layer, with an organic cotton cover. It is less than 5% of our business. Our primary market is the luxury market although we make both for both markets. Your description of blended latex is not accurate. We have corresponded with you many times about having an inspection of your mattress by your retailer to see if your mattress can be replaced under your warranty and you have opted not to do that. If you would like to have your retailer and servicer inspect your mattress to see if it needs to replaced, please contact them and we will turn that inspection around with them within 48 hours.

By Kurt Ling on February 7, 2022