service is terrible, salesman left us on our own. got busy, no help, mattress is like sleeping on concrete. would not recommend as warranty isn’t as stated. you can have mattress fixed at additional cost and delivery charges , do it’s really not a warranty at sll
pegAkron, NY
poor customer service bed was suppose to be medifirm terribl
Pros:
User also said: nothingCons:
User also said: everything- Customer Service
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft