Had mattress for 3 days and we are unable to sleep on mattress due to toxic chemical smell. Our entire 2nd floor reeks of the petroleum smell from the Ortho Avant Eclipse Mattress , Ca King. Called salesman and his response was he had never heard of such thing. Reviews on line paint a much different story . Ither he is lieing or he should have known . Invited him to our home to smell for himself . He declined . Going to store to demand new mattress that does not reek of toxins .
ThomasFountain Valley, CA
DAY 3 unable to sleep on mattresse , toxic smell
Cons:
- Customer Service
- Smell
Ratings from this Sleeper
Back Support
Don't knowBack Support
Don't know or not sure
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft