Male avatar
Neil

The store mattresses do not match with what is delivered.

I would not recommend this companies mattresses because the quality of the delivered product is not the same as the mattress in the store. Additionally, The company does not stand behind their product when the customer is dissatisfied, i.e. return for refund. I have never been so disappointed with a company as this who fails at customer service. They attempt to put you through all kinds of gyrations in an effort to exhaust your patience with the idea that the customer will drop their disappointment and request for satisfaction, return for refund. Buyer beware with this company.

Cons:

  • Issue Resolution
  • Product Consistency
  • Return Policy

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

2 / 5
Poor"Coolness"

Often sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft