We bought a mattress from a retailer, wherein this company made the mattress. Immediately, had trouble with the mattress and the retailer said the mattress was memory foam and would adjust according to time. It didn’t. Retailer goes out of business. We call within two years of having the mattress and this company says we have to transport the oddly shaped mattress to them for warranty repair. Due to stains (from my dog laying on it) on the mattress, they will not replace the mattress or repair it though it’s not anything we did to damage the mattress.
SydneyBroomfield, CO
Terrible quaility horrible customer service
Cons:
User also said: Allergy issues, misshaped, too soft, shrunk, bad quality, heavy,- Allergen Resistance
- Customer Service
- Maneuverability
- Product Quality
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft