Female avatar
Les

mattress just sags where we sleep

The integrity of the mattress where we sleep is poor. We raised this with the manufacture after 6 months and they sent a rep out with a stick to measure the sag and said it was within the acceptable range. We have persevered and turn the mattress every week and have limped along with what we consider to be a below par product. It also has very poor edge support and you feel as if you are rolling out of bed as there is a lump in the middle where nobody sleeps.

Cons:

  • Issue Resolution
  • Surface Integrity

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

2 / 5
PoorWarranty Service

Slightly satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft