bought this mattress at sleep outfitters had a hard time finding a bed comfortable for my back. so on my last exchange I asked what would be the best for my back troubles they recommended that the dormeo or the tempur-pedic would be the best to buy. I had slept on a tempur-pedic before and found it hard to turn over. I'm a side sleeper that turns over frequently, so I didn't think that would work for me. The sales person went on about how popular this brand was in Europe etc. Will Sleep Outfitter does not even carry this brand anymore and will not help with a refund or repair for this mattress. I'm extremely disappointed with both companies. warranties don't mean anything for the consumer, so don't let that be a reason to purchase a mattress. this mattress has a 25 year warranty yet I can no longer sleep on my 1,900.00 mattress.
debbieCarthage, TN
dont buy this bed the coils fail after a short time
Pros:
User also said: It is attractive and at first was confortable- Appearance
- Initial Comfort
Cons:
User also said: In less than a year the coils are to soft for any support- Back Support
- Overall Durability
- Soft Comfort
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft