The bed is literally falling apart. The foam "springs" have completely failed in an area over 1 foot by 1 foot and also completely failed at the edge. With even 2 pounds of force, the bed sinks in 3-5 inches. Support is a nightmare. First they just ignore you and don't respond. When I finally sent nasty emails they responded that they would replace the defective mattress but they would charge me $99 shipping for them to ship me a replacement even though that is NOT what their own warranty says.
BryanThousand Oaks, CA
Dormeo Dreamybed - Completely Failed in 1 Year
Cons:
- Overall Durability
- Edge Support
- Issue Resolution
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft