After a few years of use I started to complain that the support of this mattress was really bad. Today, after about 6 years, we took the mattress covering off and were shocked to find that the foam was broken and cracked (in the octagonal shape of the "springs") exactly where we both slept. Bits of broken foam was pressing through, to the point we had to vaccuum the floor after we moved the thing outside to the dump pile. For such an expensive mattress I would have expected more than a few years out of it and this type of breakdown is unacceptable. Most reviews I see are from people who've only used this mattress for less than a year....just wait and see what happens in 5 years!! Not worth the money unless you are able to shell out a few thousand every few years for a new mattress.
HannahSurrey, BC
Foam Cracked and broken
Cons:
User also said: Extremely poor durability, the foam cracks and breaks from use- Overall Durability
- Price
- Overall Support
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
I have the same mattress with the exactly the same problem. The top layer of foam was completely broken and we were sinking down into the spring layers. I went through the process of submitting a warranty to sleep country (Canada) and received a full credit to use on another mattress. With the amount we spent and the assurance that Europeans loved this mattress we thought we made a good decision.