We have a queen and could not be happier with our purchase. The customer service was fantastic and everything they promised on their website was delivered. The mattress was better than advertised. We purchased the firm model but needed a little more softness and they sent us a softer kit with a pillow top for free. We are sleeping deeper than before and my low back problems have slowly disappeared. It was awkward purchasing a mattress without ever laying eyes on it but we could not of been more happy with our experience or the product. I can't recommend Novosbed enough.
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft