Female avatar
ElainePortage la Prairie, MB

Totally dissatisfied

Started getting bad back aches 9 months after purchase, Sleep Country has given us nothing but a hard time . Told us to send pictures and never got back to us. The salesman never told us about needing a new frame for this mattress at purchase. When delivered the guys ripped off the manufactures tags which were not to be removed and they say oh they have to be left on. Now they say cant see from my pictures problem. Its run around after run around. I will never buy here or this mattress again.

Cons:

  • Overall Comfort
  • Initial Support
  • Motion Isolation
  • Overall Support
  • Overall Value

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

3 / 5
SameSleep

Sleep quality or quantity has not changed since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

Had the exact same problem with mattress quality two times, both at 9 months, (purchase and warrant return), about to receive a second return and upgrade. Wouldn't recommend product but if you bypass the seller Noah is refreshing to deal with

By Anonymous on September 17, 2016