The Alexander Signature medium was very soft and felt good at first but I developed terrible back pain and it was not supportive enough. The bed also sleeps hot. After I contacted customer service they offered to replace the mattress with a firm one. They also gave me the wool and cotton mattress cover to help with the heat of the mattress. I was reluctant to try another bed but agreed to give it a try. The good news is that it is firm, so I don't have any more back pain, but I absolutely cannot sleep on my side without having shoulder and hip pain. I will be contacting customer service again once my 30 day trial period is over. I really wanted to like this bed but unfortunately it did not work for me. For someone who wants a really soft or firm bed, it might be a good choice.
Ann TForest Hill, MD
Feeling like goldilocks!
Pros:
User also said: Nice quilting. Feels well made. No off gassing.Cons:
User also said: Medium was too soft and not supportive. Firm is too firm. Sleeps hotRatings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
GoodWarranty Service
Very satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft