Great Customer Service

We ended up going with a medium Alexander Select and it was a lot softer than I was expecting, but extremely comfortable and still very supportive. Unfortunately ours had a slight defect but Nest bedding killed it when we sent them an email with photos of the defect and they immediately put a brand new mattress in the mail! We had to do no extra work! Best customer service response I have ever had! That being said the two mattresses did feel quite different, the new one was much firmer but still amazingly comfortable (probably because the 1st was defective). My wife and I had decided to buy a good mattress when we got married and I don't think we could have picked a better one! When this one wears out we will be back to Nest bedding for a new one.