Purchased this mattress but was feeling back discomfort during the 100 day free trial. Called to report and spoke directly to the owner who sent me a free replacement that was an improved version of what I purchased. Very easy and responsive. The best customer service I have ever seen. Unfortunately I still am experience some discomfort in my back towards the end of a 7-8 hour sleep period. The best mattress I have had in a long time though so I just am not sure if there is a mattress out there that I won't feel 'some" discomfort. Not willing to complain just because I am not sure if it might just be me and not the mattress.
Aj GDacula, GA
Outstanding customer service
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft