We ordered the Hard luxury King mattress, which proved to be too hard for us. Joe Alexander asked detailed questions, and also requested that we wait out the trial period. When we realized we'd never like the hardness of the mattress (arm was falling asleep), we worked on adding a mattress cover with lots of cushion. It did the trick and gave us the extra bit of softness we needed. If you aren't sure about the hard mattress, I'd highly recommend you try a medium first! You will likely avoid the same issues we had!
Viola MJohnstown, CO
Great Customer Service!
Pros:
User also said: The mattress quickly decompresses, is well made and is a quality mattress.- Customer Service
- Product Quality
Cons:
User also said: The Hard really was too hard for us without the extra cushion-top mattress liner.Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft