Needed a new mattress when wife was pregnant. We originally purchased the medium firmness, and while mostly happy thought we would prefer something a little firmer. We were just past the 100 night trial period when we decided to switch and they couldn't have been more helpful. They sent out a new mattress and just asked that we donate the old one (rather than ship back). Sleep great on the new bed, and more comfortable for night time feedings. Great quality materials and I recommend the Maloof (sp?) Five sided bed protector. Had it for six months and couldn't ask for anything more comfortable.
Daniel SMadison, WI
Great customer service
Pros:
User also said: Quality materials, eco-friendly, comfort, no questions asked customer service.- Customer Service
- Product Quality
Cons:
User also said: Expensive compared to other online mattresses, but worth it- Price
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft