Female avatar
Jessica RHouston, TX

Too firm but nice quality

Researched a lot for this purchase and we were looking for a medium firm to soft mattress. This mattress is much firmer than expected! Nice quality and very supportive, but my husband suffered numb arms and back soreness (200 lbs). I'm 70lbs lighter and although I didn't experience any major uncomfort the bed was not at all memory foam cushy. We switched to the Alexander soft and we love it.

Pros:

User also said: Quality for price
  • Product Quality

Cons:

User also said: Too firm
  • Firm Comfort

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

4 / 5
GoodValue

Good value for the money

Warranty Service

5 / 5
ExcellentWarranty Service

Completely satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (3)
Official Response

Since we gave you a new bed and you love it, can we get some more stars than 2?

By Joe Alexander on October 12, 2016

Not sure how to edit review. I guess I was giving the hybrid two stars but I would give the Alexander signature soft five stars.

By Jessica R on October 12, 2016

Official Response

You could delete your review and start over I think? As long as you are happy, we are happy.

By Joe Alexander on October 12, 2016