I'm on mattress #3. I was told there was a quality issue when I complained about mattress sag so they sent a 2nd mattress. Same story so they sent a 3rd. The 2nd was by far the worst. The 3rd doesn't have a visible sag, but it still feels a little saggy and my husband and I wake up with sore lower backs, hips, and other random aches. We haven't had this issue in other mattresses, so it's definitely this mattress. It's just not for us. Seems super comfortable, fall asleep quickly, but wake up sore.
Cailee CCypress, TX
Sadly Saggy
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft