This is my second Alexander mattress. The first started sagging shortly after purchase. The warranty claim process was simple. I received a new mattress quickly. The new mattress has also started sagging, however, and I’m very unhappy with the purchase. The mattress at first seems absolutely perfect- it’s soft yet firm and supportive. Quickly the firmness goes away and the softness prevails. This is definitely not a mattress for someone with back problems.
Amber STulsa, OK
Poor support
Cons:
User also said: Becomes softer over time- Initial Support
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft