The edge support of this mattress is completely lacking. After I rolled off the edge twice, I sought warranty support after 8 months of a 1 year warranty. It was flatly refused by the company because, although the edge deflected by 4 inches on both sides, the company's requirement was that it deflect substantially when a broomstick was placed on it. After my warranty claim was denied, I rolled off twice more and wound up in the Emergency Room. So a mattress designed to support two people must show that it sags at the edge when a broomstick is placed on it? One must conclude that the company's warranty is a cruel joke.
John FChatham, NY
Manufacturer Does Not Support Warranty
Cons:
User also said: Complete lack of edge suppor.- Edge Support
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft