After we had this mattress 4 months (we were out of the country during the third month). The edge of the mattress began collapsing and I rolled on to the floor. I asked for a warranty replacement, but was denied because the amount of deflection was "only 4 inches" and Nest "measures deflection by placing a broomstick on the mattress and requires it to deflect the mattress 3 or more inches" Really? After Nest refused my request (which was supported by photos) I rolled off the edge twice more. The final time I wound up in the hospital! My isn't the only tale of Nest refusing legitimate warranty claims. DO NOT BUY A MATTRESS FROM A COMPANY THAT WON'T STAND BEHIND THEIR PRODUCTS!
John FChatham, NY
Company Doesn't Stand Behind Its Products
Cons:
- Edge Support
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft