We shopped many online sites, and in stores as well when replacing the uber expensive mattress. We decided on the Nest and have not looked back. Customer support has been extremely responsive (pillow issue, not mattress) and helpful. We continually recommend Nest to others because we are high on the product and the company. There is only one issue - their mobile internet site is extraordinarily frustrating. I do NOT want to automatically see a video when I am scrolling through the product list. No way I can show anyone the products on my phone. Your web folks need to make the video on demand, not autoplay.

Pros:

User also said: Attractive and extremely comfortable. Not showing any wear after one year.

    Cons:

    User also said: We have had this mattress for more than one year and I have yet to find an issue with it.

      Ratings from this Sleeper

      Back Support

      5 / 5
      ExcellentBack Support

      Never have back aches or stiffness related to this mattress

      Pressure Relief

      5 / 5
      ExcellentPressure Relief

      No pressure point soreness or loss of circulation


      Sleep Quality

      5 / 5
      Much betterSleep

      Sleep much more deeply and/or consistently since owning this mattress.

      Stays "Cool"

      4 / 5
      Good"Coolness"

      Rarely sleep hot due to this mattress


      Value

      5 / 5
      ExcellentValue

      Excellent value for the money -- a great deal

      Warranty Service

      5 / 5
      ExcellentWarranty Service

      Completely satisfied with the manufacturer's response to my warranty claim or other problems


      Softness Level
      Too HardPerfectToo Soft