Male avatar
JustinEl Paso, TX

Customer service and delivery response time is terrible

Ordered a mattress on 15 June and online was told up to 5 days. Well its 23 June and still no mattress. Called customer service to check on status and they stated they were unable to check but it SHOULD be there sometime in early July. Wow, talk about terrible service.

Cons:

  • Customer Service
  • Delivery Speed

Ratings from this Sleeper

Back Support

N/A
Not Rated

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

N/A
Don't knowValue

Don't know or not sure

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Comments (2)

It's unfair to review the service but not the bed, or at least do a combination of both. One star because you're disgruntled isn't very helpful.

By Anonymous on March 22, 2018

Can someone with a one star review actually make it about the flippin mattress? Geez people

By Anonymous on March 22, 2018