Female avatar
Mei N

Disappointed

I am a very few consumers who give evaluations. I spent RM6000 to get such a failed finished product, and feel very uncomfortable/unhappy. It only can said that there will be NO SECOND consumption.


Ratings from this Sleeper

Back Support

N/A
Not Rated

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

N/A
Not Rated

Comments (1)
Official Response

We are sorry to hear of your less-than-satisfactory experience. We would like to know more about the issue you are experiencing. If you are experiencing a defect, your product comes with a 10 year warranty. Please contact our customer service department at 617-884-2300 and we would be happy to help.

By Jennifer on July 29, 2025