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ThomasOlathe, KS

The garden sleep system is great but

The air chambers have failed THREE TIMES in 10 years on my side, and once on my wifes side. The biggest issue, is that the bed was fine for 8 years, no issues, and then the past two years, my air chambers, the new ones sent, have failed three times now. It's pretty terrible, they look and somewhat feel slightly different than the original, and they fail within less than a year. I am less than 200lbs, and my wife is 125lbs. We aren't big people. Nothing and nobody "jumps on" or abuses the bed. I am pretty dissatisfied with the warranty parts. They've been sent for free, but they keep failing like clockwork. It's almost like they are engineered to fail or they are inferior to the original product. For THREE THOUSAND dollars i'd go different and if this keeps happening, I won't be upgrading to that KING I've been wanting.

Cons:

  • Product Quality
  • Repairs

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

5 / 5
Much betterSleep

Sleep much more deeply and/or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft