I purchased this a year ago…The center sags incredibly, and is causing back pain. The retailer no longer carries the brand and won't send anyone out to inspect the mattress. The mattress company sent me all kinds of directions on taking pictures (which meant taking the bed apart---with a bad back), etc. and said if they replaced the mattress I would have to pay the freight. I feel like I have been ripped off by the manufacturer and the retailer (to the tune of $1500!)
Pros:
- Overall Comfort
- Edge Support
Cons:
- Center Support
- Customer Service
- Issue Resolution
- Price
- Retailer Service
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft