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JasonSouthgate, MI

Disgusted

Had this bed less then 2 years. Both sides have blown out and the springs are making popping noises. The mattress was bought from art van so we had them come out for a warranty check, the inspector said the mattress was absolutely defective and that he would put in the claim. The mattress was un perfect condition as far as cleanliness, no stains etc. but the claim was denied from Natura because the tag was ripped off. So warning to everyone do not believe the warranties this company will find any excuse to void it.

Cons:

  • Product Quality
  • Warranty Claims

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

2 / 5
Poor"Coolness"

Often sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft