First off, I’m extremely happy with my new MurMaid Mattress. I have only slept on it 2 nights, and it has been the best sleep in years. My whole experience has been tainted due to the mattress pad you are required to purchase if you want the one year “Comfort Warranty”. This mattress cover is waterproof, it really holds water! I put in in my washer, and during the spin cycle, my washer started jumping like a demon. It was so violent, it dented my washer and threw it out of balance. The fitted corners filled with water like bowling balls. The owner of MurMaid Mattress offered little assistance, and was very condescending. Now I’m left with a sour taste, and a Damaged washer. Sigh 😞
MichelleSignal Mountain, TN
Buyer Beware of the Mattress Pad
Cons:
- Professionalism
- Warranty Terms
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
Update: the repair man came out, and said it was absolutely the mattress pad. It actually dented the basket! 562.00 to repair.
Very grateful, the owner is taking care of my washer repair.