Based on a call to Back to Bed rep & the issues of no center support left where I fall to the middle, they want me to pay a fee for them to come out just to look at the mattress then charge me another fee to have it replaced! Wow...after what I spent on this mattress already. I would never have purchased had I known how they handle warranty issues.
Cons:
User also said: My body falls to the center even after owning for a short 3 years! So uncomfortable trying to sleep.- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft