Paid a lot for this mattress and had it for less than a year now and it's sagging on one side where my boyfriend slept very occassionally and really feels like it's 10 years old already, and on the phone for hours trying to get any response which feels hopeless. They told me no need for a box spring and I have it on a firm metal slatted bed frame, which should be fine with a contemporary mattress but doesn't seem to be.
Cons:
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft