Female avatar
JillLa Porte, TX

The topper I purchased was suppose to be soft. Its defini...

The topper I purchased was suppose to be soft. Its definitely firm. When I spoke with them about having pain in my hip and neck after sleeping on the topper they suggested I sleep in pain for another 26 days before I decide. When I left a review concerning this I discovered they delete all negative reviews. Which explains why everyone loved the topper. I should have questioned that but didn't. Now I know if you give them 3 stars or less they just don't publish it. Don't fall for the misleading reviews. Its definitely not like sleeping on a cloud. If you do purchase it just know you are out that money if its not what they claim it to be.

Cons:

  • Firm Comfort
  • Pressure Relief
  • Product Information

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft