I was in the waterbed industry years ago and have met the owner, Ron Larson,I have stayed near the bedding industry but have never gone away from flotation sleep. I have continued to recommend softside waterbeds and only Land and Sky. That now will change. Recent problem was basically ignored and call backs were nonexistent.
dougSpring, TX
Land and Sky lost sight of customer service
Cons:
- Customer Service
- Issue Resolution
Ratings from this Sleeper
Back Support
Not Rated
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
GoodValue
Good value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems