Female avatar
BarbTrenton, MI

mattress sags 1 inch after 4 months.

King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than this. Do NOT PURCHASE a mattress from king koil!!!!!

Pros:

  • Overall Comfort
  • Initial Comfort
  • Motion Isolation

Cons:

  • Conforming
  • Customer Service
  • Overall Durability
  • Edge Support
  • Flip-Ability
  • Long-Term Comfort
  • Long-Term Support
  • Overall Support
  • Surface Integrity
  • Temperature Control
  • Overall Value
  • Warranty Claims
  • Warranty Terms

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

N/A
Don't know"Coolness"

Don't know or not sure


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

I agree! I am dealing with the same issue.

By Anonymous on April 19, 2016