Worst experience! I bought the over priced mattress from KEetsa for $2K. After a month the top of the mattress was uncomfortable to sleep on and crucial back pain. I realized it is the mattress problem. I submitted a warranty claim and been jerked around for three months. Lately by the store manager of Dog Patch San Francisco location who doesn't respond for other three weeks. I am not sure what to do. I have never had this terrible unreliable customer experience. It has been three months and I have terrible back pain. I might just sew them for medical issues they are causing my back.
Cons:
- Back Support
- Overall Comfort
- Customer Service
- Overall Value
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft