Slept ok first couple years. Then it started sagging where my husband laid. We bought some memory foam to try to help. It only got worse. We kept a mattress pad on since we bought it and we kept it between the foam and mattress. We finally decided since we had a 15 year warranty we would send it back. Not only did we take it to the store to be picked up and they didn't pick it up for 2 months...they kept it an additional month and then decided not to honor the warranty. There were no visible stains however they said there wouldn't fix the bed. They marked a spot they claimed was a stain which was just an excuse not to fix it. There wasn't a stain visible. Meanwhile we are without a mattress for our bed. I would not buy this brand again.
Pros:
- Conforming
Cons:
- Back Support
- Retailer Service
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft