The only good thing I can say about Jonathan Stevens is that Peggy and Brenda in customer service were nice.....that's it! We were dissatisfied from the moment the bed was delivered, too high and much too hard. Can't return for 30 days! Then exchanged for a higher priced mattress per their customer satisfaction guarantee (?). When that one was too hard too, they took it back, charging us 30% of the higher priced model. Owner was pompous and rude, no follow up from the original sales person or anyone else. So glad to be done with them. Consider your options before buying from Jonathan Stevens.
MelissaSouth Haven, MI
Terrible experience
Cons:
- Back Support
- Pressure Relief
- Temperature Control
- Thickness
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft