We purchased the Opulence 6' matress and base on 21st November 2017 and after 6 months of sleeping the matress took our body shape leaving a raised up area in the middle finding difficulty turning to the middle of the bed. We made a complaint to our supplier resulting in a man from maker checking the mattress with instruments. He found the mattress faulty and recomended replacement. A new Mattress was supplied and we now find the new Mattress is behaveing the same very annoying after spending so much money for a comfortable sleep. Our supplier has since gone out of business so where do we go from here.? Perhaps a more harder Mattress is the answer we had picked the middle one, Our supplier was, Hickey Furniture & Flooring Ltd. Tullow, Co. Carlow. Ireland. Thank You awaiting your reply, Matt O'Brien, Edward St. Baltinglas. Co. Wicklow. Ireland. Eircode W91C4A8. phone 0596481131 - 0877495394
Matt
We purchased the Opulence 6' matress and base on 21st Nov...
Cons:
- Product Quality
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
GoodWarranty Service
Very satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft