What a disaster, dealing with this company. I ordered a King-sized Harmony air mattress. They sent me an "RV"-sized king, which is like a normal queen-sized mattress. Of course I didn't discover the mistake until I had already gotten rid of my dear old Select Comfort, which was 13 years old and ready to be replaced. So I had no bed at all for 2 nights. I'm an older woman with a very bad back, so sleeping on the couch and then struggling to put this thing together myself was AWFUL. After sleeping on it for 5 nights, I find it to be hard and uncomfortable. And the pump is atrocious--the remotes are wired (as opposed to Select Comfort's wireless) and the pump is NOISY as h*ll. Also, they sent me return Fedex label to send the "RV-king" mattress back to them, and told me they'd call FedEx to come pick it up. Well, 6 days later--no Fedex pickup yet. This thing is sitting on my porch. REMEMBER, FOLKS: YOU GET WHAT YOU PAY FOR. Go pay for the Select Comfort mattress and experience. Their beds are more comfortable, their pump is wireless and QUIET, and the experience beats Inno-not-Max from here to eternity. Signed, REGRETS IT
JafFrisco, TX
REGRET BUYING THIS MATTRESS
Cons:
- Overall Comfort
- Firm Comfort
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
FairWarranty Service
Moderately satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
UPDATE from JAF: The company went to a LOT of effort to get me more comfortable on this bed, and I have to say it's working out for me MUCH better. They recommended the addition of memory foam, which I added and that did help a lot. It was just a lot more difficult that I thought it would be to transition from Select Comfort over to the InnoMax, but now that I understand how the number system is different, and got some memory foam in the bed, I'm happy with it.