Has sunk down on sides that are slept on and raised in the middle.I have contacted Serenity Sleep numerous times in the past 2 months and the person tells me they are waiting on a rep to contact them, they do not have a contract with the store I bought it from anymore. they seem to be putting me on hold and not caring.
Cons:
- Customer Service
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft