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TimCommerce Township, MI

Not nearly worth the investment but not a bad bed.

Hastens has an extremely high build quality. Despite the high cost, I believe that most of their models command it for a reason. This was the price of a Camry. The issue is the adjustable bed model is an afterthought for them and is not of the same quality as their other products. I had slept on a medium firmness 2000T in a hotel room and it was amazing. I need an adjustable bed because I have lingering injuries from a bad car accident that require me to sleep in a very specific position. My wife has GERD and sleeps almost sitting up. We purchased a split king anticipating that the experience would be similar to the bed we slept in at the hotel. The best way to describe it is like sleeping in dense pudding. Your body relaxes and the support is perfectly even. It’s a miracle in that way. Half the buttons on the cordless remote don’t work, they were never intended to which is puzzling. The remote is cheap and will only stay together with tape. The box it connects to works most of the time, but every few months the motion of the bed causes the connection to come loose. I have to put a towel down and use a car jack to get the bed up to fix it because it’s not accessible without removing the bed frame it sits in. There is no way to return to the same position twice. Even the cheaper adjustable we had in the past you could set a favorite position. There is a phone app that is supposed to be able to do that but the dealer has never been able to get a phone to connect to one of these beds. I’ll never know. The local dealer experience was abysmal. He had no idea what he was selling us, there were problems and lawyers got involved. To keep the bed flexible enough to adjust, these are softer than other mattresses in their lineup. Beware, they get softer as you break them in and the springs relax. A firm is really a med. The mattress topper constantly slides down and has to be adjusted so it doesn’t bunch at your lower back. It’s twice daily hassle. We regret the purchase but are stuck with it.

Pros:

User also said: Aesthetically pleasing, comfortable as long as the top layer stays in one place.

    Cons:

    User also said: It is exceptionally poorly designed, not truly fit for purpose. The remote is setup is Walmart quality for a Bergdorf price.

      Ratings from this Sleeper

      Back Support

      4 / 5
      GoodBack Support

      Rarely have back aches or stiffness related to this mattress

      Pressure Relief

      4 / 5
      GoodPressure Relief

      Infrequent pressure point soreness or loss of circulation


      Sleep Quality

      4 / 5
      Slightly betterSleep

      Sleep slightly more deeply and/or consistently since owning this mattress.

      Stays "Cool"

      5 / 5
      Excellent"Coolness"

      Never sleep hot due to this mattress


      Value

      2 / 5
      PoorValue

      Poor value for the money

      Warranty Service

      1 / 5
      Very poorWarranty Service

      Not at all satisfied with the manufacturer's response to my warranty claim or other problems


      Softness Level
      Too HardPerfectToo Soft