I hate this mattress but can’t afford a new one. I put in a claim and they denied it. I tried calling but got no where. I am beyond frustrated. I sleep on the couch now until I can save money to get a better mattress. I saved money for a great mattress and splurged a little to get this rip off piece of garbage mattress. Buyer beware they will not hold up to warranty.
WendyWest Jordan, UT
This bed is horrible and I can’t sleep on it anymore.
Cons:
- Customer Service
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft