The mattress was great when we bought it, but has completely lost all support with 3 years of regular use. Ridiculous that such an expensive product doesn't last longer. Would NOT buy again !
Elaine BLos Angeles, CA
Breakdown in less than 3 years
Pros:
User also said: Comfortable at the time we bought it- Initial Comfort
Cons:
User also said: extremely short lifetime for an expensive mattress- Price
- Overall Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (2)
Official Response
We understand that you are unhappy with the mattress set you purchased and WE are more than willing to work within the guidelines of the manufacturer's warranty to service your concerns. Upon your approval, we can make arrangements to have your sleep set inspected for any manufacturer defects. If the product is found defective under the guidelines of our warranty it will be repaired or replaced at our option. (see aireloom.com click warranty tab) Please feel free to contact our customer service department if you would like us to proceed with an inspection
Check the support of the frame. Many frames are not supportive enough. Our Aireloom is wonderful and it took adding support blocks in the middle of the bed frame to give it a firm foundations