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ThomasBeaverton, OR

Not worth the Money

I feel like I was scammed. I paid $6K for this mattress and it is one of the worse beds we have ever owned. Of course, it was ok for the first couple of years. Other than the pump dying and needing replacement it was ok for the first couple of years. The quality of the pump unit is very poor we are unit #3. I am an electronic engineer so I have some idea of what I am talking about. The pump is loud as it kicks on and off at night. The bed leaks air so it wants to kick on and off all night. We end up unplugging the bed most nights. The mattress has a definite indent in it where I sleep. The adjustable frame is also garbage and one corner slants towards the outer edge of the bed. Just overall a big piece of garbage especially for the money. Lasted the un-prorated warranty period and then went downhill fast. I am going to file a claim with the BBB.

Cons:

  • Product Quality
  • Overall Value
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

2 / 5
PoorWarranty Service

Slightly satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft