I assisted a patient of mine who is paralyzed from MS and is unable to reposition herself once in bed. She had tried 3 expensive mattresses with unacceptable results. I researched the web and found habitat air beds that had a 365 day return for refund policy if not totally satisfied. The owner/manufacturer has gone way beyond the initial refund policy, The consumer recently contacted the company when her back began hurting and she felt the foam was not as supportive as it had been. They responded by sending new foam at no cost to her. Try putting that next to a 30 day return policy and a prorated warranty. We ordered the top of the line bed and can't say enough good things about the quality, price and customer response that we have experienced. The price was way more affordable than any other airbed we priced but the quality is in the components. The bed arrived in a large box and required about 45 minutes of assembly using two people. I was unable to find the directions until I came to the bottom of the box but their web site was very helpful and we were able to reach the owner by phone! My client hasn't stopped raving about this bed since it's arrival over 3 years ago. They should be proud of their product. We feel it was money well spent to get many night's of restful sleep. She often says to me," bed is the only place where I am free from pain, I love my bed". When a person can no longer adapt themselves, they need a bed that can adapt to them, with a push of a button!
NancyLa Plume, PA
fabulous
Pros:
- Adjustable Comfort
- Assembly
- Customer Service
- Delivery Service
- Overall Durability
- Edge Support
- Issue Resolution
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Pressure Relief
- Quick Response
- Removable Cover
- Responsiveness
- Return Policy
- Overall Support
- Surface Integrity
- Transparency
- Overall Value
- Warranty Terms
Cons:
- Financing
0
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft