I feel this mattress has been declining over the years since we purchased it. After the 6th year, I have had it with the quality. It's a king size mattress and it slopes on either side, tremendously. I called the company about this and its warranty. They responded that the warranty covers 5 yrs, no questions asked, but on the 6th year, you have to pay $125 per year from your purchase if you wanted to replaced it. So for $750, plus delivery options, we could receive a new one. We paid about 1,200. When we purchased the mattress, we understood there was a 10 year warranty. There is, but you need to read the fine print. Would not purchase this mattress again, not even for $750...nor deal with this company. I recommend reading the fine print on the warranty and/or looking else where.
Cons:
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft