My wife felt the bed was too firm and she couldn’t sleep well on it (I liked it) so we looked into returning it with the 100 day return guarantee. Instead the company sent us a memory foam topper that softened the bed for my wife and vastly improved our comfort level. We deeply appreciated this - it was at least a $300 value.
DariusSlingerlands, NY
Responsive company
Pros:
- Customer Service
Cons:
- Firm Comfort
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Hi Darius - Thanks for taking the time to review your GhostBed mattress! Glad to hear that our customer service team took care of your needs by providing you the Topper and your comfort level improved! Feel free to reach out to us at anytime!