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RobDelray Beach, FL

Genesis Mattress HORRIBLE

Genesis mattress is a horrible product, the 10+ years manufacturer warranty only covers cosmetic that have to be proven by photos, it is useless, just a joke. This mattress sinks in different spots when laying down on it, resulting in severe back pain, since mattress goes back to original shape when you are off of it, no way to prove with photos. Take your hard earned money and buy something else, anything else has to better than this brand. This is an inferior product. STAY AWAY.

Cons:

  • Product Quality
  • Surface Integrity

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

1 / 5
Very Poor"Coolness"

Always sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft