Fox Mattress is all about selling dope when it comes time to having an issue with your purchase they really don't want to try to help you. We would never buy another mattress from Fox Mattress again not worth the money when you can go elsewhere and buy a way cheaper mattress and have it last the same amount of time.
AnyPalm Coast, FL
Fox Mattress is all about selling dope when it comes time...
Cons:
- Back Support
- Customer Service
- Pressure Relief
- Soft Comfort
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for taking the time to share your experience with us. We pride upon our customer service and if there is a problem on our end, we always try to do anything within our power to get it resolved. We are sorry to hear you're having an issue with a mattress from us, however we certainly want to help resolve the issue if possible. Please contact me directly at chelseafoxc68@gmail.com or call the store at 386-677-3752. We carry multiple models in our Custom Deluxe line and I am unsure which mattress you have based on the information provided. We look forward to talking to you soon. Thank you, Chelsea Carter - manager