Initially the mattress provided me with the comfort and firmness that I wanted but within 18 months that quickly deteriorated. I contacted customer service and they immediately sent a technician over to my house to evaluate the mattress. After the technician's evaluation I was awarded a full in store credit for the original cost of the mattress. I wish it was a cash refund (very skeptical about their mattresses) but something is better than nothing. I definitely would not recommend Ethan Allen for mattresses.
Pros:
- Overall Comfort
- Customer Service
- Firm Comfort
- Issue Resolution
- Return Policy
- Warranty Claims
- Warranty Terms
Cons:
- Center Support
- Overall Durability
- Edge Support
- Firm Support
- Initial Support
- Long-Term Comfort
- Long-Term Support
- Product Quality
- Overall Support
- Surface Integrity
- Overall Value
0
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated