The saddest part is that when I contacted the dealer, they have no control over the mattress warranty. You have to deal with a third party. The third party sends a package that requires the consumer to take a photo of the mattress, put a string across the mattress and show that the sagging is more than 3 inches. Also, I learned in the paperwork, that a king size bed is suddenly required to have support feet on the floor down the middle of the bed, or the warranty is no good. It seems like if that was a requirement, the dealer should have made that known before I spent $1500 for the set.
Pros:
- Edge Support
- Initial Comfort
Cons:
- Overall Durability
- Motion Isolation
- Pressure Relief
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft